Keeping track of your company’s communication with clients and customers is a long-held tradition with many benefits. Just as some companies record the phone conversations their customer service staff conduct – having an email archive in place can be beneficial for so many reasons.
Jatheon Email Archiving Blog
In business, you encounter a lot of loops. It seems like every system, every solution and every procedure is circular. We see charts, presentations and documents every day that talk about assessment, implementation, monitoring and repetition. It’s all circles. It all comes back to the beginning and starts again.
The term ‘email archive solution’ sounds really technical. In some ways it is. But it can also be broken down into something very simple. An email archive solution is just a safe place to keep an email until you need it. Of course, businesses have thousands of emails and huge archives but the principal is the same.
It often feels like email has been around forever. The first email was sent in 1971, a long time ago, but not quite forever. In technology terms though 1971 might as well be the Stone Age. Regulatory compliance on the other hand is actually a Stone Age concept.
When you want to set up an email archive, there are a lot of things to consider. It can take some time and research to find the right email archive solution. And there are a lot of mistakes you can make when you’re looking for an email archive solution.
If you own a small business, you may not think you need to archive your email. You may hear phrases like ‘email archiving solutions’ and assume that it’s a big business problem.
Nowadays achieving compliance is a necessity for any organization trying to compete in the modern business world. If your organization is not in full compliance then you should watch out as you are most likely breaking a multitude of compliance requirements which leaves you open to serious fines or even prison sentences.
More and more organizations are relying on email as an integral part of the day to day running of their business and it is because of this that the need for a full email archiving solution continues to grow.
On Friday we looked at the first two factors that are driving customers to seek out an email archiving solution. Today we follow up with the next 2 reasons and we will also take a look at what customers are looking for in their email archiving Solution.
We all know that emails have grown to be the primary tool for business communications in recent years but do you know the main factors that are driving customers to seek out an email archiving solution. This blog will be broken into 2 parts with part two following on Monday May 7th.